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  • Accessing Knights Email and Office 365

    The University of Central Florida now has a set of powerful email, web, and collaboration tools that can help you work faster and gain skills for the workplace. Microsoft Office 365 includes your favorite Office features online and allows you to create sophisticated reports and presentations, collaborate in real time with classmates, and share and edit documents from your phone, PC, or Mac.

    Knights Email - What is Office 365?

    Creating a Knights Email Account


  • Setting up Knights Email on Mobile Devices

    Smartphones

    There are a two ways to check your Knights Email using an Internet-enabled mobile phone: 

          1.  Using an email client on your phone: You will you need to set up an Exchange ActiveSync, POP3, or IMAP4 connection between your mobile phone and your account. 

    • Active Sync: You can setup Active Sync which allows you to sync your email, calendar, and contacts across multiple devices and computers. 
    • POP/IMAP: POP3 and IMAP4 accounts are designed to send and receive e-mail messages. 
    • NOTE: We recommend using the "Leave Messages On Server" option if your client supports it. If you do not use this setting, your messages will download on your phone and be removed from the server. 
    • Additional instructions for specific devices are below.

         2.  Using your phone's web browser: If your mobile phone has a web browser, you can go to the regular site http://www.outlook.com/knights.ucf.edu. This web page will automatically recognize your phone and will present a webmail interface optimized for mobile devices. You can sign in with your Knights Email ID and password.When you set up Knights Email in the email program on your PC or mobile device, you may be asked for the following information: 


    Configuration Settings

    Use these settings to access your e-mail using POP, IMAP, or SMTP.

    POP setting
    • Server name: pod51018.outlook.com
    • Port: 995
    • Encryption method: SSL
    IMAP setting
    • Server name: pod51018.outlook.com
    • Port: 993
    • Encryption method: SSL
    SMTP setting
    • Server name: pod51018.outlook.com
    • Port: 587
    • Encryption method: TLS

    Show All    Hide All

    •    Blackberry

        1. From the BlackBerry home screen, click BlackBerry Setup > Set up Internet Email > Add An Email Account.
        2. Type your email address and password, and then click Next.
        3. Your BlackBerry will try to set up your email account automatically. If setup completes successfully, skip to the next step. If your email account can't be configured automatically, do the following: 
          1. Click I will provide the settings to add this email account.
          2. Scroll down, and then click Next.
          3. Select Internet Service Provider Email (POP/IMAP), and then click Next.
          4. Type your full email address for your user name (for example, tonystark@knights.ucf.edu). 
          5. Scroll down and type the name of your email server. See the POP3 or IMAP4 settings in Configuration Settings above.
          6. Click Next
          7. Enter the name of the outgoing server. See the SMTP settings in Configuration Settings above.
        4. Click OK to complete the setup.
    •    iPhone/iPad

      • Set Up Exchange Active Sync on an Apple iPhone, iPad, or iPod Touch

        Tap Settings > Mail, Contacts, Calendars > Add Account

        1. Tap Microsoft Exchange
        2. Enter the information requested in the EmailUsername, and Password boxes. You need to enter your full email address in the Email and Username boxes (for example, tonystark@knights.ucf.edu). 
        3. Tap Next on the upper-right corner of the screen. Your iPhone will try to find the settings it needs to set up your account. Go to step 5 if your iPhone finds your settings.
          1. If your iPhone can’t find your settings, you’ll need to manually look up your Exchange ActiveSync server name. See the POP settings in Configuration Settings above.
          2. In the Server box, enter your server name, and then tap Next
        4. Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, and Calendar information are synchronized. 

        Set Up POP or IMAP Email on an Apple iPhone, iPad, or iPod Touch

        1. Tap Settings > Mail, Contacts, Calendars > Add Account
        2. Tap Other.
        3. Name: Enter your full name
        4. In the Address box, enter your full e-mail address (for example, tonystark@knights.ucf.edu). / Enter your Password, and then tap Save
        5. Tap either IMAP or POP. We recommend IMAP because it supports more features.
        6. Under Incoming Mail Server, in the Host Name box, enter your incoming server name. See the POP3 or IMAP4 settings in Configuration Settings above.
        7. In the User Name box, enter your full e-mail address (for example, tonystark@knights.ucf.edu). In the Password box, enter your password. 
        8. Under Outgoing Mail Server, in the Host Name box, enter your outgoing server name. See the SMTP settings in Configuration Settings above.
        9. In the User Name box, enter your full e-mail address. Enter your password.
        10. Tap Save.

        Click here for further or instructions on setting up iPhone or iPad devices.

    •    Windows

      • Set Up Exchange Active Sync Email on Windows Phone

        1. On Start, swipe left to the App list, select Settings, and then select Email + accounts
        2. Select Add an account > Outlook
        3. Enter your email address and password and select Sign in. Windows Phone will try to set up your email account automatically. If setup completes successfully, skip to step 6. 
        4. If you see the message “Check your information and try again. You may have mistyped your password.”, verify that you entered the correct email address and password. At this stage, you don’t need to specify any values for User name and Domain. Select Sign in. If setup completes successfully, skip to step 6.
        5. If your email account can't be set up automatically, you’ll see the message, “We couldn’t find your settings”. Select Advanced. You'll need to enter the following information:
          1. Email address: Use your full email access (for example tonystark@knights.ucf.edu). / Password: This is the password for your email account.
          2. Username: This is your full email address (for example tonystark@knights.ucf.edu).
          3. Domain: This is the part of your email address after the @ sign, for example knights.ucf.edu.
          4. Server: See Configuration Settings above.
          5. Select Show all settings and make sure the Server requires encrypted (SSL) connection box is selected. 
        6. Select Sign in.
        7. Select OK if Exchange ActiveSync asks you to enforce policies or set a password. 

        Set Up POP or IMAP Email on Windows Phone

        1. On Start, swipe left to the App list, select Settings, and then select Email + accounts
        2. Select Add an account and select Other account
        3. Enter your email address and password and select Sign in. Windows Phone will try to set up your email account automatically. If setup completes successfully, skip to step 6. 
        4. If you see the message “We couldn’t find the settings for the account information you entered”, make sure the email address and password are correct, and then select Try again. If setup completes successfully, skip to step 6.
        5. If your email account can’t be set up automatically, select Advanced, and then select Internet email. You'll need to enter the following information:
          1. Account name: This is a descriptive name for your account. 
          2. Your name: Type your name as you want it to appear when you send email messages from your phone. 
          3. Incoming email server: This is the incoming e-mail server for your account. See the POP3 or IMAP4 settings in Configuration Settings above. 
          4. Account type: This will be either POP3 or IMAP4.
          5. Username: This is your full e-mail address (for example, tonystark@knights.ucf.edu). / Password: This is the password for your e-mail account.
          6. Outgoing email server: This is the outgoing email server name. See the SMTP settings in Configuration Settings above. 
          7. Select Advanced and select the boxes Require SSL for incoming email and Require SSL for outgoing email.
        6. Select Sign in.
    •    Android

      • Set Up Exchange Email on an Android Mobile Phone

        1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
        2. Type your full email address (for example tonystark@knights.ucf.edu) and your password, and then select Next. 
        3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
        4. Enter the following account information and select Next.
          1. Domain\Username: Type your full email address in this box. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full email address in the Username box. 
          2. NOTE: On some versions of Android, you need to use the domain\username format. For example, if your e-mail address is tonystark@knights.ucf.edu, type knights.ucf.edu\tonystark@knights.ucf.edu. Your username is your full email address.
          3. Password: Use the password that you use to access your account. 
          4. Exchange Server: Use the address of your Exchange server: m.outlook.com 
        5. As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. 
        6. Select Next and then type a name for this account and the name you want displayed when you send email to others. Select Done to complete the email setup and start using your account.

        Set Up POP or IMAP E-Mail on an Android Mobile Phone

        1. From the home screen, tap Applications > Settings > Accounts & sync > Add account >Manual setup.
        2. On the Incoming settings screen, in the Protocol drop-down menu, select IMAP or POP3. We suggest you select IMAP because it supports more features. 
        3. Email address and Username: Enter your full email address (for example tonystark@knights.ucf.edu) and then select Next. Your user name is the same as your email address. Enter your Password in the next text box. 
        4. IMAP server or POP3 server: Enter the IMAP or POP server name from the Configuration Settings above.
        5. In the Security type drop-down menu and Server port text boxes, specify the POP or IMAP settings used in step 4, and then tap Next. Your email application will check your IMAP or POP settings.
        6. Outgoing server settings: The Login required option should be selected for you, and the Username and Password text boxes should be filled in. 
        7. SMTP server: Enter the SMTP server name from the Configuration Settings above.
        8. In the Security type drop down menu and Server port text box, specify the SMTP settings from the Configuration Settings above, and click Next.
        9. Account name: Enter a name your account (for example “Office 365 email” or “Work email”). In the Your name text box, enter the name you want displayed when you send email to others (for example “Tony Stark”), and then select Finish Setup.
        Click here for further instructions on setting up Android devices.
    •    All other phones

      • You can set up e-mail on a wide variety of Internet-capable mobile phones. In your mobile phone's messaging program, you can set up your e-mail with the following settings:

        1. E-mail address: This is your full email address (for example, tonystark@knights.ucf.edu).
        2. User name: Your user name is your full email address.
        3. Password: This is the password for your email account. 
        4. Incoming mail server: Enter the POP3 or IMAP server name from the Configuration Settings above.
        5. Outgoing mail server:  Enter the SMTP server name from the Configuration Settings above. 
        6. Advanced Settings: If your mobile phone's messaging program allows you to set up advanced settings, make sure your Outgoing server requires authentication option is selected and make sure to choose Use the same user name and password for sending email.
        If your mobile phone has a web browser, you can also go to the regular site http://www.outlook.com/knights.ucf.edu. This web page will automatically recognize your phone and will present a webmail interface optimized for mobile devices. You can sign in with your Knights Email ID and password.

    Knights Email Forwarding

    You cannot configure your other email accounts to fetch Knights Email. Forwarding is no longer available for Knights Email. Knights Email is predominantly a means of communication between UCF professors and their students. Features such as calendaring can be utilized to help professors inform students of upcoming events. Forwarding email prevents this communication since it does not encourage users to use their Knights Email account.

     



  • Creating a Knights Email Account

     

    If you are a new student at UCF and need to create a Knights Email account, please log on to the myUCF portal, click the knights email link on the left hand side, and then click the create account button. 

    For details on account creation guide http://www.cst.ucf.edu/wp-content/uploads/Creating-a-Knights-Email.pdf

     

    What if I forget my password or my account is locked?

    You will need to reset your password, you can reset your password by clicking the "Reset Password" button and select the alternate email where the password will be sent. *NOTE: This method sends the random password to Outlook Live on a schedule. Please allow at least 5 minutes for the automated process to update your Knights Email password at Outlook Live. After resetting your password here, you will be asked to change it to something new upon your next login.

    I get my email, what are the other services are offered by Knights Email?

    After signing up on Knights Email you will have an active ID. It will give you access to a set of Office 365 services, all of which are opt-in and free unless otherwise noted. Here are just a few services: Outlook Live Mobile Access: Students and faculty can access their Knights Email on virtually any web-enabled phone. With Outlook Live you will be able to sync your email, contacts, and calendar across all your mobile devices including iOS and Android devices. For more information, please visit: http://help.outlook.com/en-US/140/cc325688.aspx

    Knights Email FAQ

     


     


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